Why People are Going to Online Shopping?

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E-commerce is booming, but ever wondered why exactly your market wants to shop online? Despite the fact that the thought of retail stores is still very popular?

Even though businesses spend a lot of time trying to define their buyer personas and ideal customers, they often times overlook the main psychology behind online shopping.

Customers don't really buy anything from anyone online. They have a way of thinking that either encourages the crooks to complete a purchase or drives them to another retailer. For example, products which has a big price tag often face difficult in selling online. And then there are items that people would like to get a feel of before purchasing.


But with the changing times, e-commerce has developed into a way of life and businesses have found a way to suffice the decision-making needs with the customers.

1. Wide range of products to select from

Having a web based store gives you an opportunity to get past the shelf space issues and will include more inventory into your business.

While it could seem like an issue to most retail business holders, the possibility of being offered an array of products on the web is one of the primary reasons for the shift to digital shopping. More and more people today search for brands online as an alternative to stores - they have more product variations, sizes, availability, etc.

For example, Amazon started as a web-based bookseller. But today, it sells anything from clothes, shoes, bags, watches to even peanuts.

2. Competitive prices for all those products

Today, there are a number of people who visit physical stores to check on a product, its size, quality as well as other aspects. But few of them actually make the purchase from all of these stores. They tend to discover the same product online instead.

The reason being, the expectation of an competitive pricing. These customers are commonly known as bargain hunters.

If you are able to, offer competitive pricing to your products as compared with that with the physical stores. You could also choose to put several products on every range, available for sale to draw a person's eye of bargain hunters.

For example, Snapdeal comes with a 'deal of the day' - where the pricing of merchandise is considerably low in comparison to what they would cost to get. This makes the customers think they are bagging a great deal, and also the sense of urgency across the deal raises the number of conversions.

3. Reviews business online shoppers

According to Internet Retailer, 62% of clients look for online reviews on a product or service or service before purchasing it.

In physical stores, it is impossible for a shopper to be aware what other clients are saying concerning the products - especially with all the sales people ensuring they hear just the good. And that's one other reason, why they prefer online shopping electronics.

Offer reviews, ratings or customer testimonials on your products and display them clearly for the product pages. The better the rating, the bigger are the odds of it to offer.

4. Ability to match prices

Moving from brand store to a different can be really tedious. On the other hand, switching sites to check prices of products from different brands is a lot easier. Apart from the reviews given on different online stores, prices include the next thing that customers seek out.

The simplest way of doing so is displaying a genuine price and also the price that you're offering. It becomes easier for them to notice the difference, and hence, the chances ones seeking to other retail websites become a lot lesser.

For example, in case you are running a winter sale, make certain you display the initial price, the percentage of your offering and the new price for the product pages. And don't forget to highlight the offer on the homepage also.

5. Saving lots of time

Traveling to stores that are not close by just because you want to pay for a certain brand, can be quite a put-off. That is the reason why most customers seek to internet vendors instead. The ability to search through the products and purchase what they want, from wherever these are, saves them a great deal of time.

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